FAQ'S 

Do I have to pay a booking fee?

We ask for a 25% booking fee which forms a contract. Firstly, you will know that you have secured your preferred package and services plus the date is firmly in the diary as we receive enquiries daily and it is not uncommon for more than one client to be enquiring about the same date. However, we will be turning away potential clients and for that reason. Your booking fee is non-refundable, if for whatever reason you decided to cancel.

When do I pay the outstanding balance?

The outstanding balance can be paid at any time, either a lump sum or through an arranged payment scheme, however, full payment must be received 24 hours before the date of the event.

Will you be the DJ at our wedding?

​We believe that it is absolutely important and essential that you have a good rapport and relationship with the DJ who will be entertaining you and your guests, so for that reason, we don’t use other DJ’s from outside of our business. 

May we meet with you in person before our booking?

Many DJ’s will usually perform meetings via a telephone or video call. We highly recommend meeting with our team face to face, where possible, to build that important relationship, we can also do telephone or video call and email if that is what suits you better.

How long will you hold the date for us?

Once you inquire with us, we will gladly hold your date for you for a reasonable amount of time to give you some time to think it through. However, please bear in mind we do, on occasion, have more than one couple enquiring about a set date. We will never pressurise you into confirming the date, however if you would like us to inform you if we have had another client enquiring about the same date we are happy to do so.

How long have you been a DJ and how many weddings have you done?

A wedding is such an important occasion for you, and you certainly don’t want your DJ’s first wedding to be yours. We have several years of DJing events under our belt and weddings are one of our favourite events.

How many other types of events, do you do each year?

We don’t just DJ weddings. We do everything from school functions, anniversaries, birthday parties, welcome home parties, and just parties. We can do just about any event that you are wishing to hold.

Do you perform more than one event per day?

We can do, depending on the size of the event/wedding. ​

Have you played at our reception site before?

​A wedding experience is important, and so is familiarity with your reception site. Every site poses different challenges, different load in and security procedures, different room sizes and configurations, different acoustics, even antiquated electric outlets that need to be grounded manually. We are proud to say we are familiar with many venues in Devon and Cornwall. Enjoy peace of mind knowing that you won’t have any surprises at your event. In the rare instance that we have not visited your venue before, we will plan to go to the venue before your event to have a look around and get a good feel for the place.

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What if something happens to you and you can’t make it to the wedding?

​Despite meticulous planning and preparation accidents do happen. If your DJ is injured or otherwise unable to perform your event, we know other DJ’s who can step in and still make it a night to remember.

Will we meet again before the wedding?

​If this is something you would like we will always make sure we can make this a possibility for you, be it face to face or via a video or phone call.

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How involved can we be in selecting music for our event?

​You can be involved as much, or as little as you like after all music is a very subjective subject, and we would rather have a playlist with meaningful tracks of your choice, which we will build upon, or indeed a list of tracks you don’t wish to hear.

When do we need to submit our music requests and event details?

​We will speak with you whenever suits or indeed meet. However, ideally, we would like your track choices to us no later than 1 week before your event.

Have you worked in barn or marquee venues?

​Yes, we have worked in these type of venues. However, depending on the size of the space we have inside the venue, will depend on what setup we use.

Do you take requests from guests?

​Yes, we do, this is something you need to decide if you were happy for this, on occasions we have taken loads of requests from the guests as directed from our clients, only to find our clients asking where are their chosen tracks. If you want your guests to be part of the music selection then sometimes couples ask their guests on their invite to choose a track.

Can we submit a “Do Not Play” list?

​Yes, no issues whatsoever and this often happens.

When do you arrive to set up for the wedding?

​It depends on the time you wish us to play, or indeed when you would like us set up and ready.

What will you wear to our event?

​It depends on the type of event, there is a need to be comfortable as it can become very hot in our working environment, so sometimes a suit, however, minimum attire will be a jacket with a collared shirt.​

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